I have a locked phone with forgotten pattern lock. Moto Z PLay XT1635-02
I have tried to unlock OEM but unable to with this message : bash-3.2$ /Users/roopasri/Downloads/android-sdk-macosx/platform-tools/fastboot oem unlock EDUH6LOOFRQIOOCGDCUI (bootloader) slot-count: not found (bootloader) slot-suffixes: not found (bootloader) slot-suffixes: not found ... (bootloader) Check 'Allow OEM Unlock' in Android Settings > Developer (bootloader) Options OKAY [ 0.005s] finished. total time: 0.005s bash-3.2$
I don't have access to enable USB debugging to set Developer Options as phone is locked.
I do have Google account associated with it but I don't see any option to use it to recover data.
I have some important photos that are not yet backed up. So looking for ways to either backup files/photos or reset the lock.
Please provide guidance.
I have tried the below :
bash-3.2$ /Users/roopasri/Downloads/android-sdk-macosx/platform-tools/fastboot flash recovery /Users/roopasri/Downloads/twrp-3.1.0-0-addison.img (bootloader) slot-count: not found (bootloader) slot-suffixes: not found (bootloader) slot-suffixes: not found (bootloader) has-slot:recovery: not found target reported max download size of 536870912 bytes sending 'recovery' (11370 KB)... OKAY [ 0.300s] writing 'recovery'... (bootloader) Image recovery failed validation (bootloader) Preflash validation failed FAILED (remote failure) finished. total time: 0.312s
And also tried "adb sideload" on the same tarp package. I get Installation error saying Footer is wrong...
thanks Roopa
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